Stepping Stones Medical Centre
soundness of body and mind
STEPPING STONE n. An action or event that helps one to make progress towards a specified goal;
HEALTH n. Soundness of body and mind;
At Stepping Stones we provide your Doctor with the support to enable them to focus on providing quality health care to their community that is reliable, friendly, supportive, educational and open-minded. We are passionate about supporting your General Practice and Family Medicine practitioners who encourage and promote individual wellbeing, self care and health
Your Practitioner’s Services
Your practitioners, supported by our nurses, offer a variety of services and different appointment styles to accommodate the health needs and priorities of each of their patients. This includes a full range of general medical and health care with your GP, nursing staff, acute care, immunisations and practitioners of mind and body therapies.
Your Wellbeing
We support your Doctor, who is passionate about health, with care, compassion and respect.
Location
We value nature, open-space, light, gardens - the practice includes an outdoor waiting garden, children’s areas, solar energy and solar passive design. Set on approximately two acres, Stepping Stones is open and inviting.
Practice Information
HOW TO MAKE AN APPOINTMENT
Please note, Stepping Stones is currently unable to make a booking on behalf of your practitioner if you are a new patient (unless the new patient is a child of an existing, active patient and under the age of 18). The practitioners we support have implemented a waiting list - please call reception to provide your details. You will be notified when a place becomes available with your chosen practitioner.
For existing patients, appointments with your practitioner can be made by calling our reception staff on (03) 5782 2978 or by BOOKING ONLINE.
When you call to make a booking, we will ask you who your Doctor is and the length of the appointment you wish to make with your Doctor.
- Standard Consultation (15 minutes)
- Long Consultation (30 minutes)
- Extended Consultation (45 minutes)
The practitioners we support have allocated a number of ‘Book on the Day’ appointment slots for their patients. The aim is to allow you to see your Doctor for non-routine or urgent appointments. These appointments only become available on the day and can be booked by calling reception.
In periods of high demand, the Doctors we support also run ‘acute clinics’. These are shorter appointments to allow you access to see your Doctor when you are acutely unwell (i.e. a new onset of symptoms such as cold and flu, rashes, fever, UTI etc).
Our Practice Nurses are also available to assist and assess people on the day.
HOW TO REQUEST A REPEAT PRESCRIPTION FROM YOUR DOCTOR
If you require a repeat prescription, you can obtain it in one of three ways…
1. Make the request online via HotDoc by clicking the link below. Please note that this service is only available to you if you are an existing patient of your Doctor and this will incur a $15 fee if the prescription is collected or sent via escipt, or $16 to have the prescription posted.
2. Make an appointment to see your Doctor by BOOKING ONLINE or calling Stepping Stones on (03) 5782 2978
3. The Doctors we support run a number of script clinics from Stepping Stones solely for the purpose of providing repeat prescriptions. The script clinics run four days a week. Appointments for the script clinic can only be made over the phone.
OPENING HOURS
MON, TUE, WED, THU - 9:00am to 5:30pm
FRI - 9:00am to 4:30pm
SAT + SUN - CLOSED
| For all emergencies | 000 |
| After-hours GP Help Line | 1800 022 222 |
| Kilmore District Hospital | 5734 2000 |
| Northern Hospital, Epping | 8405 8000 |
PRACTICE NURSES
Many services can be booked directly with our Practice Nurses who are specialised in…
- Immunisations
- Wound care
- Injections such as B12
- Health assessments
- Care plans
- Diabetes education
- Lifestyle counselling (eg smoking cessation)
- Asthma education and support
- Spirometry
FEES & PAYMENT
The billing and fees are all set by your Doctor and any adjustments are at their discretion. For billing and fee enquiries, please ask your Doctor during your consultation or enquire with our reception team who can provide this information on your Doctor’s behalf.
Your Doctor’s fees reflect the cost of providing and maintaining a medical service to their community and are mixed payment.
Fees are payable at the time of consultation by cash, credit or EFTPOS and the Medicare rebate can be paid directly into your bank account.
Your fee will depend on the type of consultation:
| Consultation | Full fee | Medicare rebate |
|---|---|---|
| Short consultation | $38.00 | $19.60 |
| Standard consultation | $75.00 | $42.85 |
| Long consultation | $120.00 | $82.90 |
| Extended consultation | $170.00 | $122.15 |
| Prolonged consultation | $270.00 | $197.90 |
SKIN CANCER CHECKS
Skin cancer checks attract an out-of-pocket fee after your Medicare rebate. The full skin cancer examination will be performed by your Doctor if they have completed their additional training in skin cancer medicine.
Please do not wear any makeup, artificial tanner or hand or toe nail polish to your appointment. This is so your Doctor has a clear and unobstructed view of your skin.
| Consultation | Full fee | Out-of-Pocket Cost |
|---|---|---|
| Skin check | $160.00 | $83.05 |
| Skin check (pensioners and health care card holders) |
$120.00 | $43.05 |
PROCEDURE ROOM
Your Doctor has additional skills and training that allow them to offer certain procedures that can be done locally and at a time that suits you and your Doctor.
These are booked into our treatment room which provides access to necessary equipment and allows our nurse to assist in your procedure. Procedures generally take 30 minutes.
Please note the following information regarding out-of-pocket costs for treatment room procedures. This is paid at the time of the appointment.
| Procedure | Out-of-Pocket Cost |
|---|---|
| Punch / Shave Biopsies | $40 |
| Punch / Shave Biopsies (pensioners and health care card holders) |
$25 |
| Excisions | $50 |
| Excisions (pensioners and health care card holders) |
$25 |
| Implanon Insertion / Removal | $40.00 |
| Mirena Insertion | $175.00 |
| Tongue Tie | $120.00 |
| Suturing / Wound Repair (often done on the spot) | $40.00 |
The Doctors
Dr Daile Kincaid
Dr Nicole Astley
Dr Louise Jarvie
Dr Callum Lawford
Dr Amelia Spitty
Dr Rebecca Brown
Dr Greta Perovic
Other Services
Pathology
Dorevich Pathology provides onsite pathology collection from a pathology room at Stepping Stones.
There is no need to make an appointment - just pop into Stepping Stones anytime between 8:30AM and 3:00PM, Monday to Friday
Yoga, Pilates, Tai Chi
As part of our commitment to providing facilities and services to practitioners whose focus is whole patient wellness, Stepping Stones now provides spaces at the centre for practitioners who conduct Pilates, Yoga and Tai Chi classes. The health benefits of these Mind & Body therapies are well known and proven.
For more information about these therapies and their benefits, please visit betterhealth.vic.gov.au - Yoga, betterhealth.vic.gov.au - Pilates and betterhealth.vic.gov.au - Tai Chi
Contact Details
Business Hours
MON, TUE, WED, THU: 9:00am to 5:30pm
FRI: 9:00am to 4:30pm
SAT + SUN: Closed
